If you have issues logging in, follow these steps to regain access:
-
Check Credentials
Make sure your username/ email and password are correct. Passwords are case-sensitive. -
Reset Password
Click "Forgot Password?" on the login page. Enter your mobile number and date of birth, then follow the reset instructions. -
Disable Extensions
Temporarily turn off browser extensions and try again. -
Use Incognito Mode
Try logging in using a private/ incognito window. -
Try Another Browser/ Device
Switch browsers or devices, to see if the issue persists. -
Check for Outages
Visit our status page for updates on service outages.
Still Need Help?
Contact support with error details and steps you've tried. Scroll to the bottom of the page to reach us.